FAQs

Most frequent questions and answers

Yes, absolutely. Once the 12 months is up you can either sign up for another 12 months or choose to walk away with your website and no hard feelings.

All of our payments are handled via “GoCardless”. On acceptance of the partnership we’ll send you a recurring invoice starting from the agreement date, and the payments will be taken via direct debit.

Our guarantee to you is that we will have your website up and running in 14 weeks from sign-up. However, we can only do this if we have all of the information we need when we expect it. See our “How it works” section for more information.

We’re happy to work with businesses of all sizes, as well as individuals. We’re set up for larger businesses, but we’re keen to work alongside small businesses and help them to grow. Whatever size, we bring the same skills and support to all our clients.

We certainly can! When considering changes to your website, we take a look at the reasons behind the redesign. We want you to get the best value out of your work with us.

Of course! We have clients in UK, USA and Australia. Our face to face meetings happen over Teams, Skype, or Zoom. We find video calls make working with businesses anywhere in the world as simple as if we were right next door.

Need our help with web support and maintenance once the site is live? We’re here. All our packages come with monthly backups and WordPress updates as standard.

It most certainly will! Over half of all internet browsing is now done on mobile devices. If you overlook mobile browsing when building a website you’re waving goodbye to all those visitors. It can no longer be an afterthought, so every website we create is built with mobile browsing as a priority.

A page one position in Google search results is not something anyone can promise. Google regularly update their algorithms, and there are no guarantees. It used to be much simpler, but these days it’s much more difficult. Not to mention that the wrong strategy can badly affect your reputation. Thankfully, we use only white hat tools and techniques, maximising your chances without the risk.

Absolutely. Social media management is included in our middle and top tier packages.

Sure. Our clients often ask to keep working with our content team after their website is complete. Bespoke articles are included in our top package, and you can choose between articles and social media management in package two.

All of our website packages come with with no limit on the number of pages as we want to make sure you get exactly what you want. We don’t believe in charging for extra pages.

Yes absolutely. In our experience, the hardest part of getting a website live is getting the copy from our clients. By providing you with written content from our team of experienced writers, we ensure your site build happens quickly and the copy perfectly fits the design.

No not at all. All of our websites are 100% bespoke so you can rest assured that your design will be unique.